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After your child has been matched, please take the time to fill out this survey. This is your chance to give us feedback on our inquiry, application, and match processes. Any information you provide to us will remain confidential; your responses help us in our effort to provide continuous quality improvement to our clients.

Please select one response for each question below.

Match Region              

Child's Name               

Parent/Guardian Name 

Program Type              

1. When I first contacted the agency, I was given enough information about the program and the benefits of my child being matched with an adult mentor.      

2. In scheduling my interview, I felt the staff was accommodating and helpful in working with my schedule and individual needs.  

3. Upon meeting the staff, I was greeted in a friendly, professional manner.  

4. I felt the interview and other enrollment processes were appropriate and necessary.

5. I have a good understanding of what to expect from a Big Brother or Big Sister. 

6. I have a good understanding of what my role will be as a parent/guardian in this program. 

7. Now that my child is enrolled, I feel comfortable contacting the agency for any questions, assistance, or support.           

8. What suggestions do you have for how we might improve our enrollment process?   

9. Is there anything else you would like to tell us?                                                                             

 

BBBS Troup (Northern Region)   1200 Fourth Ave.  P.O. Box 3630 LaGrange, GA  30241  Phone:(706) 298-2433 Fax:(706) 298-2412  msturdevant@dashlagrange.org

BBBS Columbus (Southern Region)  1350 15th Ave.  P.O. Box 1825 Columbus, GA 31902 Phone:(706) 327-3760 Fax:(706) 327-5750 emoore@familycenterofcolumbus.com

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